Inclusive action planning – reflections on a conversation with Jules Benton 2021

Setting clear goals and identifying SMART action steps has long been held as a key component of careers work, but the principles around client ownership are often eroded in the face of targets and impact measurement criteria. The career conversation is in danger of being driven by action planning requirements with the needs of clients being overlooked, in particular the needs of those who are neurodiverse, who may find goal setting and SMART action planning a challenge. In this article we revisit the origins of goal setting and action planning, the rationale for the process, the needs faced by diverse clients and how we can be creative in our approach. The thoughts reflect a conversation with Jules Benton who has extensive experience in the SEND area and working with diverse clients. She currently works for Ansbury Guidance.